Running a healthcare practice today means balancing quality patient care with an ever-growing list of administrative tasks. In Australia, doctors spend up to one-third of their workday on non-clinical duties like paperwork, billing, and scheduling, time that could be better spent with patients. Manual processes and fragmented systems make it harder to stay organised and deliver efficient care.
That’s where OnePhenix comes in, an all-in-one medical software solution designed specifically for medicinal cannabis prescribers. It helps you manage bookings, patient records, and referrals in one secure platform.
In this article, we’ll explore six ways OnePhenix saves you time and streamlines your operations, so your healthcare practice runs smoothly and attracts more patients.
1. Streamline Your Healthcare Practice Management
OnePhenix centralises all patient records, notes and prescriptions in one secure system. You can conduct video or phone consultations directly within the platform and instantly share documents (like referrals or certificates) during appointments. Custom appointment types (duration, fees and requirements) adapt the software to your workflow.
Overall, it cuts down on duplicate data entry and errors. For example, nearly 24% of Australians had a telehealth consultation in 2023–24, so having integrated secure video calls is a must. With OnePhenix, you can meet that demand while keeping all patient info in one place.
- Centralised records: All patient data, notes and scripts are stored securely and accessed from any device.
- Effortless telehealth: Launch secure video or audio consultations and send documents in real time.
- Custom appointments: Tailor appointment lengths, fees and requirements for each consult.
Branded templates: Use ready-made referral and certificate templates (customisable with your clinic’s branding) to save hours on paperwork.
2. Simplify Billing and Payments
OnePhenix makes billing hassle-free, so you spend less time on administration. Integrated Medicare, DVA and private billing (via Medipass) lets you process claims in a few clicks. Patient payments are easier too – you can accept PayPal, credit cards or send digital payment links, all within the same system.
Claims management is automated with real-time updates from Medicare and health funds, reducing follow-up calls. The platform also provides transparent revenue tracking: you can monitor income and run reports by practitioner or service. In short, billing takes minutes instead of hours.
- Integrated billing: Process Medicare, DVA and private claims through Medipass without leaving OnePhenix.
- Secure payments: Accept PayPal, credit card and e-links for fast patient payments.
- Automated claims: Submit and track claims with real-time Medicare and fund updates.
Revenue insights: View detailed income reports by doctor or service for clear financial oversight.
3. Expand Your Patient Reach and Practice Growth
OnePhenix helps you connect with new medicinal cannabis patients and grow your practice. When you sign up, your profile is automatically listed on CannaDr – an Australia-wide directory of authorised prescribers.
This puts you in front of patients actively seeking cannabis care. The platform’s profile builder prompts you to highlight your speciality and availability, so the right patients find you. You have full control: set your own hours, consultation types and fees to suit your preferences.
Whether you use OnePhenix part-time or full-time, it creates a new revenue stream by bringing in patients. For context, about 700,000 Australians used cannabis for medical reasons in 2022–23, reflecting a large potential patient base. Listing your healthcare practice on OnePhenix’s network means more of those patients can find you easily.
- CannaDr directory: Auto-listing on a national cannabis patient directory increases your visibility to new patients.
- Optimised profile: Marketing tools guide you to create a standout profile so patients see your expertise.
Flexible terms: Set your own appointment hours, types and consultation rates – ideal for both part-time and full-time practice.
4. Enhance Compliance and Security
Meeting TGA regulations and protecting patient data is easier with OnePhenix. The platform automatically generates authorised prescriber (AP) letters and six-monthly reports, so you never miss a compliance deadline. It’s built-in product compendium provides up-to-date medicinal cannabis information (formulations, costs, livestock, clinical trials) to make prescribing decisions with confidence. You can also customise your medication library, adding unauthorised TGA products as needed.
OnePhenix’s eScript integration lets you send prescriptions directly to pharmacies, validated via Services Australia. Data security is built in: the system uses AWS Sydney hosting with DDoS protection and end-to-end encryption, ensuring patient records stay private. These features reduce paperwork and risk, so you comply with regulations without extra work.
- Automated AP reports: OnePhenix auto-generates your AP letters and six-monthly TGA reports on schedule.
- Cannabis product info: Access an integrated database (The Compendium) with live stock levels and trial data for informed prescribing.
- Medication library: Build a custom drug list, including unauthorised TGA products, to match your practice’s needs.
- Secure eScripts: Send electronic scripts directly to patients or pharmacies with official validation.
Robust security: Local AWS hosting, network DDoS protection, and encryption keep patient data secure.
5. Streamline Referrals and Specialist Connections
Coordinating referrals is faster with OnePhenix’s tools. Its built‑in eReferral system lets you send, track and manage referrals electronically. Patients can receive multiple referral options so they can see a specialist faster. You can also search an Australia‑wide directory of specialists by location and specialty to find the right care for your patients.
Many forms (referral letters, reports) are auto-populated with your patient’s details and notes, saving you from typing the same information twice. These features cut down on phone calls and paperwork when connecting patients to other providers.
- eReferral system: Securely send and receive patient referrals online.
- Specialist directory: Find Australia-wide specialists by location, specialty or availability.
- Auto-populated forms: Referrals auto-fill with patient info and notes for fast submissions.
6. Focus on Patient Care with Efficient Workflows
By automating routine tasks, OnePhenix frees you to focus on what matters – patient care. It’s useful tools for billing, prescribing, telehealth and reporting work together smoothly, so you spend less time on admin and more on consultations. Doctors using OnePhenix report fewer interrupted workflows and faster patient visits.
In practice, this means more time listening and less time clicking. By handling compliance, billing and referrals in the background, the platform helps improve the patient experience – from quick appointment bookings to clear visit summaries. Overall, OnePhenix transforms your practice into a more efficient, patient-centred operation.
- More face time: Automated admin and templates free up your schedule for one-on-one care.
- Better continuity: With all data in one place, you have full patient histories at your fingertips.
- Seamless communications: Integrated messaging, telehealth and docs sharing keep patients connected and informed.
- More face time: Automated admin and templates free up your schedule for one-on-one care.
Empower Your Healthcare Practice with OnePhenix’s All-in-One Platform
OnePhenix’s all-in-one platform is designed to help your healthcare practice thrive. Streamlining administrative work from patient management to billing and reporting allows you to devote more energy to patient care. Its compliance and security features keep your practice in line with TGA requirements, and listing on the OnePhenix network helps you reach new patients.
To see how OnePhenix can work for you, learn more on the OnePhenix For Doctors page or request a demo today.