OnePhenix for Clinics

With Automation and Integration, We Help Your Clinic Achieve Optimisation.

Managing a busy clinic requires more than just juggling appointments. You need tools that simplify complex workflows, support collaboration between healthcare professionals, and ensure compliance across every process. 

OnePhenix gives clinics the flexibility, scalability, and insights to deliver exceptional care while running an efficient practice.

Why Clinics Choose OnePhenix

Effortless Practice Management

  • Multi-Organisation Support: Manage multiple locations or brands under one account, with customisation options for unique needs.
 
  • Roster Management: Easily set schedules for HCPs, allocate hours, and manage availability with colour-coded rosters.
 
  • Centralised Patient Records: Keep patient data, appointment notes, prescriptions, and referrals in a single secure location, accessible anytime.
 
  • Seamless Workflow Integration: Customise appointment types, durations, and fees to fit your clinic’s processes.

Optimised HCP Coordination

  • Flexible Team Assignments: Assign HCPs to specific brands or clinics for fair distribution of bookings.
 
  • Task Management: Notify HCPs of pending tasks before moving to the next appointment to ensure thorough patient care.
 
  • Access to Historical Data: Allow HCPs to review patient histories, past consultations, and notes quickly and efficiently.
 
  • Effortless Collaboration: Share patient records, referrals, and communications seamlessly among team members.

Simplify Compliance and Reporting

  • Automated AP Reports: Generate six-monthly reports for medicinal cannabis compliance effortlessly.

  • Regulatory Compliance Built-In: eScript validation, automated AP letters, and robust reporting features ensure your clinic remains TGA-compliant.

  • Custom Reporting Options: Create clinic-wide or individual HCP reports, including revenue, appointment trends, and compliance metrics.

  • Medicinal Cannabis Library: Access up-to-date product details and live stock information directly within the platform.

Enhance Patient Experience

  • 24/7 Patient Access: Enable patients to book appointments, receive eScripts and certificates, and access medical records via a user-friendly portal.
 
  • Effortless Referrals: Leverage integrated systems (Medrefer, Medical Objects, and Foxo) for seamless referral management.
 
  • Comprehensive Records: Ensure HCPs have complete access to patient histories and past consultations, enabling better continuity of care.
 
  • Appointment Notifications: Automatically remind patients of upcoming appointments and provide follow-up requests.

Billing and Payments Made Easy

  • Integrated Billing: Manage Medicare, DVA, and private health fund claims through Medipass, with options for patient co-payments.
 
  • Transparent Revenue Tracking: Monitor income for individual HCPs, services, and clinics via real-time reports.
 
  • Secure Payment Gateways: Accept credit cards, or digital payment links, eliminating the need for physical terminals.
 
  • Automated Invoicing: Generate and send invoices seamlessly, with tracking capabilities for outstanding payments.

Advanced Analytics for Clinics

  • HCP Performance Metrics: Review efficiency, patient ratings, and revenue contribution by individual practitioners.

  • Clinic-Wide Trends: Track booking patterns, cancellations, and conversion rates for optimised operations.

  • Revenue Insights: Break down income by service, location, and individual HCP to identify growth opportunities.

  • Custom Dashboards: Tailor analytics views to focus on metrics most relevant to your clinic’s goals.

How OnePhenix Works

Robust Security and Scalability

  • AWS Hosting in Sydney: Ensure compliance with Australian health data laws while benefiting from reliable, scalable infrastructure.
 
  • End-to-End Encryption: Protect sensitive patient and clinic data with top-tier encryption and secure user authentication.
 
  • Multi-Brand Scalability: Spin out new clinic brands under unique URLs and manage them within the same system.
 
  • Adaptable Solutions: Customise workflows, features, and integrations to suit your clinic’s evolving needs.