Managing a growing caseload of alternative therapy patients can be complex, particularly with evolving compliance requirements and increasing demands for telehealth services. As more Australians explore prescribed alternative therapies, healthcare providers need tools that simplify administration while maintaining high standards of patient care.
OnePhenix is an all-in-one practice management platform designed specifically for authorised prescribers. Below, we explore seven ways OnePhenix helps you streamline your operations and strengthen your alternative therapy patient care processes.
1. Streamlined Telehealth and Patient Management for Alternative Therapy Care
OnePhenix centralises patient data, clinical notes and prescriptions in a secure online portal. This gives you a clear view of patient information throughout each consultation.
The platform also supports secure video and audio telehealth sessions, enabling smooth patient engagement from anywhere.
- Conduct video or phone consultations and send referrals or medical certificates within the appointment window.
- Customise appointment types, durations and fees based on your practice model.
- Access ready-to-use templates for certificates and communications, branded with your clinic’s logo.
By integrating these tasks, OnePhenix makes it easier to manage medicinal cannabis telehealth services efficiently and professionally.
2. Simplified Billing and Payment Management
Billing can be time-consuming in any practice. OnePhenix simplifies this by integrating Medipass for Medicare, DVA and private billing in one platform.
- Accept secure patient payments via credit card, PayPal or digital links.
- Automate claim submission and track progress in real time.
- Generate clear revenue reports by practitioner or service.
This streamlined system supports transparency and helps you manage both compliance and cash flow with ease.
3. Enhanced Referrals and Specialist Connections
Coordinating patient care often requires efficient communication with other clinicians. OnePhenix includes built-in eReferral tools and a national specialist directory to make this process straightforward.
- Send, receive and track referrals securely.
- Search for specialists across Australia by location, availability and field.
- Save time with auto-populated referral forms that include patient and clinical details.
Additionally, your profile is automatically listed on CannaDr, connecting you with patients searching for authorised prescribers. This ensures greater visibility for your practice within the alternative therapy and integrative healthcare community.
4. Compliance Support and Up-to-Date Product Information
Maintaining compliance with TGA and AHPRA requirements can be challenging. OnePhenix helps by automating reporting and providing access to accurate alternative therapy product data.
- Automatically generate authorised prescriber letters and six-monthly reports.
- Access real-time product listings through The Compendium, including formulations, costs and stock availability.
- Customise your medication library to include products relevant to your practice.
- Use eScript integration to send prescriptions securely to patients or pharmacies.
These tools support compliance and informed prescribing while reducing administrative pressure.
5. Free Up Time for Patient-Focused Care
OnePhenix automates routine administrative tasks so doctors can spend more time on direct patient interaction.
- Generate documents and reminders automatically.
- Maintain a secure patient portal to share relevant records.
- Access reliable Australian-based technical support when needed.
By minimising manual processes, you can dedicate more time to building stronger practitioner–patient relationships and delivering consistent care.
6. Improve Practice Insight and Continuity of Care
OnePhenix’s data-driven reporting tools provide visibility over consultation types, frequency and billing activity. These insights support better management decisions and continuity of care across your patient base.
With all relevant records in one system, clinicians can coordinate efficiently with other prescribers, ensuring a consistent standard of care for alternative therapy patients, without compromising privacy or compliance.
7. Grow Your Practice and Reach New Patients
Beyond administration, OnePhenix also helps you expand your reach.
- Your clinic profile automatically appears on CannaDr, where patients can discover and book with authorised prescribers.
- Customise your listing to highlight your expertise and consultation options.
- Set your own working hours, fees and formats for complete flexibility.
This seamless connection between OnePhenix and CannaDr supports practice growth while keeping communication professional and compliant.
Secure and Compliant by Design
OnePhenix is hosted on AWS in Sydney with DDoS protection and end-to-end encryption, ensuring compliance with Australian data and privacy regulations.
This infrastructure provides:
- Secure management of sensitive patient data.
- Continuous system reliability for telehealth operations.
Peace of mind knowing your platform is built for healthcare-grade compliance.
Building a Stronger Foundation for Alternative Therapy Patient Care with OnePhenix
For authorised prescribers, OnePhenix provides the digital foundation to manage compliance, streamline patient interactions and maintain an efficient workflow. By bringing telehealth, billing, compliance reporting and patient management together, OnePhenix supports sustainable, compliant and patient-centred care.
Learn more about how OnePhenix can support your practice at onephenix.com.